Glossary of terms

This glossary of useful terms and definitions is designed to be a jargon-busting guide and useful source of definitions and support. It covers the following areas for the voluntary sector:

- Fundraising and marketing
- Volunteering and volunteer management
- Staff and senior management
- PR and media
- Web promotion and development

Do please suggest new terms and definitions to be included in the directory to gareth@practicalfundraising.com at any time.